Hands-on, strategic, and built around your goals

From one-off projects to ongoing support, our services are designed to help B2C e-commerce brands turn email and SMS into high-performing growth channels. Simply choose what you need.

  • CRM Strategy

    We’ll build a CRM approach that drives retention, builds loyalty, and boosts revenue. We’ll help you segment smarter, personalise better, and scale sustainably.

  • Flow Building

    We design high-performing automated flows tailored to your brand and audience. Every flow is built to drive action, loyalty, and long-term value.

  • Channel Audit

    Let’s uncover the gaps holding your performance back. We’ll assess your strategy, content, and setup, then deliver clear, actionable recommendations to boost results.

  • 60 Minute Reset

    A focused 60-minute session to troubleshoot, review or plan. Perfect for solving a specific issue, sense-checking strategy, or getting unstuck quickly.

  • Segmentation Strategy

    We’ll help you build dynamic audience segments based on behaviour, lifecycle stage, and purchase patterns, so you can send more relevant, better-converting, campaigns.

  • List Growth

    We’ll setup high-converting capture points that grow your list with the right subscribers - and keep testing to improve performance over time.

  • Bespoke Projects

    Have something else in mind? We take on one-off projects tailored to your brief, with a scoped approach, clear timelines, and hands-on delivery from start to finish.

  • Retainers

    For brands who want ongoing support. I’ll work as an extension of your team, combining strategy, execution, optimisation and reporting to keep you moving forward.