FLOW BUILDING
From welcome journeys to post-purchase care, great flows do more than automate. They create connection. We’ll help you build high-performing, customer-first flows tailored to your brand, your audience, and your goals.
Whether you need something built from scratch or an overhaul of what’s already there, we combine strategic thinking with hands-on delivery. Every flow is designed to convert, retain, and scale, without relying on heavy discounting or short-term tactics.
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Before anything is built, we’ll map the structure, logic, and goals of each flow. This includes trigger settings, filters, branching, timing, and key messaging points — all tailored to your customer journey.
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Need help with what to say? We’ll either write or advise on best-practice copy that reflects your brand tone, drives action, and feels human — not robotic.
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Each flow includes beautifully designed emails that are mobile-optimised, brand-aligned, and structured to perform. We’ll work with your existing templates or build reusable blocks if needed.
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Flows are set up directly in your Klaviyo account, with full logic, dynamic content (e.g. personalised blocks), and tested before going live.
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We’ll set up key metrics to track flow performance (open, click, revenue per recipient) and recommend optimisation steps based on goals.
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Two weeks after go-live, we’llcheck performance, share quick wins for improvement, and advise on next steps.